$15 - $22 / hour; bonus opportunities tied to indi...
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Exceptional customer experience
Manage customer and insurance relationships
Administrative support for repair facility
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Gerber Collision & Glass is seeking a Collision Shop Customer Service Representative (CSR) to enhance customer experiences and manage administrative tasks within its repair facilities. The role emphasizes strong customer service, multitasking abilities, and familiarity with the auto body environment.
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Job Summary
The CSR is responsible for providing an exceptional customer experience, managing working relationships with customers and insurance companies, and providing administrative support for the Repair Facility Team.
Key responsibilities include scheduling appointments, retrieving insurance assignments, preparing repair orders, recording communication, and managing car rental information.
Gerber offers comprehensive benefits including PTO, paid parental leave, holidays, medical insurance, 401(k) with match, and continuing education opportunities.
Matching Summary
Match Score: 75
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Gerber Collision & Glass is seeking a Collision Shop Customer Service Representative (CSR) to enhance customer experiences and manage administrative tasks within its repair facilities. The role emphasizes strong customer service, multitasking abilities, and familiarity with the auto body environment.
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Salary
$15 - $22 / Hour; Bonus opportunities tied to individual or business initiatives; Not specified