Customer Experience Associate – Future Opportunities (cantonese, Mandarin, Korean And/or Vietnamese Language Skills An Asset)

TD Canada Trust

Richmond, British Columbia, Canada
$22.50 - $28.33 cad; not specified; not specified ...
Customer service transactions
Financial transaction processing
Customer needs assessment
TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience

Job Summary

  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.
  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice.
  • We are looking for an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience, while also helping to build a positive, diverse, and equitable work environment.

Matching Summary

TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.

Salary

$22.50 - $28.33 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transaction processing
  • Customer needs assessment
  • Promote banking solutions
  • Positive customer experience

Nice-to-have

  • Charming self
  • Sense of achievement
  • Build positive work environment
  • Respecting coworkers
  • Innovate with purpose

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office and internet
  • Accuracy and detail orientation
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter