Service Center Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
$39,930 - $43,923; not specified; benefits eligibl...
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Customer-facing agent
Answering departmental switchboard
Receiving maintenance requests
** The University of Arkansas is seeking a Service Center Support Specialist who will serve as the primary customer-facing representative for the Facilities Management department. This role involves managing customer inquiries, processing maintenance requests, and maintaining key inventory while providing proactive communication about work status and building operations. **

Job Summary

  • The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
  • This position will administer key inventory, take payments/deposits for keys, and process information for vehicle rentals.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with benefits including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas is seeking a Service Center Support Specialist who will serve as the primary customer-facing representative for the Facilities Management department. This role involves managing customer inquiries, processing maintenance requests, and maintaining key inventory while providing proactive communication about work status and building operations. **

Salary

$39,930 - $43,923; Not specified; Benefits eligible

Skills & Requirements

Must-have

  • customer-facing agent
  • answering departmental switchboard
  • receiving maintenance requests
  • administering campus Key Center
  • evaluating incoming work requests
  • proactive customer communications

Nice-to-have

  • harmonious working relationships
  • transformational opportunities
  • welcoming climate
  • nurturing creativity
  • healthy work-life balance

Key Requirements

  • High school diploma or equivalent
  • At least two years of experience
  • General office experience
  • Familiarity with FAMIS
  • Familiarity with Workday

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter