Your mission is to be a key player in technical support and customer satisfaction, providing remote technical assistance via phone and email, and coordinating technical interventions
Job Summary
Your mission is to be a key player in technical support and customer satisfaction, providing remote technical assistance via phone and email, and coordinating technical interventions.
Your responsibilities include technical support and customer relations, managing interventions and after-sales service, and handling equipment and logistics.
Join us for a stimulating and innovative technical environment, a versatile role with varied missions, continuous training, and a committed and collaborative team.
Matching Summary
Your mission is to be a key player in technical support and customer satisfaction, providing remote technical assistance via phone and email, and coordinating technical interventions.
Skills & Requirements
Must-have
remote technical assistance
equipment troubleshooting and repair
customer relationship management
intervention coordination and follow-up
ERP system stock management
Nice-to-have
dynamic and evolving environment
continuous improvement contribution
team player
customer satisfaction focus
Key Requirements
Technical degree in electronics, biomedical, IT, or equivalent
Previous experience in technical support or after-sales service
Strong analytical and diagnostic skills
Proficiency with IT tools and ERP systems
Occasional travel for training in France and Europe