The role involves managing an IT support team to ensure the smooth running of computer systems and network devices across multiple UOB locations in Thailand
Job Summary
The role involves managing an IT support team to ensure the smooth running of computer systems and network devices across multiple UOB locations in Thailand.
Responsibilities include overseeing office renovations, relocations, new hardware installations, and maintaining technical documentation while adhering to strict SLAs.
Candidates must possess strong leadership skills to develop operation manuals, training plans, and resolve application issues efficiently.
Matching Summary
The role involves managing an IT support team to ensure the smooth running of computer systems and network devices across multiple UOB locations in Thailand.
Skills & Requirements
Must-have
5 years IT support experience
Windows and networking protocols knowledge
Team leadership and KPI management
Hardware and software troubleshooting
Incident management and SLA adherence
Nice-to-have
Strong analytical and problem-solving skills
Experience in large-scale company environments
Ability to implement solutions with minimal downtime
Good command of English language
Leadership skills for team development
Key Requirements
Degree in Computer Sciences or Information Technology
5 years working experience in IT support/Infrastructure
In-depth knowledge of Windows, hardware, and networking