As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
As the Customer Banking Specialist in our Highpoint Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
in-depth customer conversations
support banking needs
process credit applications
financial health checks
demonstrate digital banking options
problem solve effectively
champion risk-adverse culture
Nice-to-have
exceptional customer service experience
articulate financial terms clearly
ask the right questions
act with integrity
customer at the centre
busy commercial retail environment
genuine interest in career building
Key Requirements
Proven experience delivering exceptional Customer Service