Complaint Handling Engineer - Medical Software

Roche Diagnostics Polska sp. z o.o.

Warsaw, Poland
Not specified; not specified; not specified
Hybrid
Read and understand source code
Iso quality system requirements compliance
English communication skills written and spoken
The role involves investigating complaints concerning Digital Solutions quality and product performance of Hospital/Laboratory Information Systems

Job Summary

  • The role involves investigating complaints concerning Digital Solutions quality and product performance of Hospital/Laboratory Information Systems.
  • Employees must be able to read and understand source code to identify the root cause of software malfunctions within an Agile environment.
  • Roche offers a hybrid work model requiring employees to be in offices on average two days per week for collaboration.

Matching Summary

The role involves investigating complaints concerning Digital Solutions quality and product performance of Hospital/Laboratory Information Systems.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Read and understand source code
  • ISO Quality System requirements compliance
  • English communication skills written and spoken
  • Degree in bioinformatics or computer science
  • Agile environment experience

Nice-to-have

  • Experience with cloud computing platforms
  • Managing on-premise infrastructure
  • Debugging source code in multiple languages
  • Quick technology learner
  • Comfortable with uncertainty

Key Requirements

  • Degree in bioinformatics, computational biology, biomedical engineering, or computer science
  • Strong English communication skills
  • Work experience in software or bioinformatics support functions

Work Rights

Not specified

Tailored Resume

Cover Letter