Assistant Front Desk Manager

Four Seasons Hotels & Resorts

Carlsbad, California, US
$ 70,000.00-$73,000.00; not specified; health insu...
Guest service excellence
Front office systems knowledge
Supervise adherence to four seasons standards
The primary function of this role is to lead and support the Front Desk operations by delivering exceptional service and fostering a culture of excellence

Job Summary

  • The primary function of this role is to lead and support the Front Desk operations by delivering exceptional service and fostering a culture of excellence.
  • Assist in the recruitment, training, and supervision of Front Desk, Operator, and Guest Service Attendant teams, promoting a culture of excellence in guest service.
  • Salary Range : $ 70,000.00-$73,000.00; Health Insurance – Medical, Dental & Vision; 401(k) Retirement Savings Plan

Matching Summary

The primary function of this role is to lead and support the Front Desk operations by delivering exceptional service and fostering a culture of excellence.

Salary

$ 70,000.00-$73,000.00; Not specified; Health Insurance – Medical, Dental & Vision, 401(k) Retirement Savings Plan, training and development opportunities, discount and travel programs, complimentary dry cleaning for employee uniforms, complimentary employee meals

Skills & Requirements

Must-have

  • Guest service excellence
  • Front Office systems knowledge
  • Supervise adherence to Four Seasons Standards
  • Handle guest concerns professionally
  • Prepare staff schedules
  • Complete payroll records

Nice-to-have

  • Genuine passion for hospitality
  • Motivate and inspire diverse team
  • Personalized welcome to owners and guests
  • Thorough knowledge of amenities and services

Key Requirements

  • 1 year progressive experience in Front Office or Guest Services management
  • Leadership, organizational, and interpersonal skills
  • Excellent communication skills
  • Solid understanding of hotel operations
  • Degree or diploma in Hospitality Management or related field preferred
  • Reading, writing and oral proficiency in the English language

Work Rights

Not specified

Tailored Resume

Cover Letter