The IT Hardware Support Technician is primarily responsible for onsite support of end-user devices, asset management, and physical maintenance of IT equipment
Job Summary
The IT Hardware Support Technician is primarily responsible for onsite support of end-user devices, asset management, and physical maintenance of IT equipment.
Key Responsibilities include setting up and maintaining end-user hardware, providing 2nd and 3rd level IT support, coordinating with vendors, and managing incidents and problems.
The role requires strong desktop support skills, proficiency with end-user devices and IT infrastructure, and knowledge of ITSM tools and ITIL V3 Foundation.
Matching Summary
The IT Hardware Support Technician is primarily responsible for onsite support of end-user devices, asset management, and physical maintenance of IT equipment.