Customer Service & Operations Manager (melaka)

Hong Leong Bank

Melaka, Malaysia
Service performance management
Branch financial transaction auditing
Staff capacity planning
The primary responsibility of the role includes championing service performance within the branch

Job Summary

  • The primary responsibility of the role includes championing service performance within the branch.
  • The successful candidate should demonstrate a service-oriented mindset and strong organizational skills.
  • Hong Leong Bank is committed to diversity and inclusion while providing comprehensive financial services.

Matching Summary

The primary responsibility of the role includes championing service performance within the branch.

Skills & Requirements

Must-have

  • Service performance management
  • Branch financial transaction auditing
  • Staff capacity planning

Nice-to-have

  • Strong cross-selling experience
  • Good interpersonal skills
  • Process improvement initiatives

Key Requirements

  • Minimum Diploma/Degree Holder
  • Related working experience in Branch Banking Operations
  • PCE (general) and PCE (life) certification

Work Rights

Not specified

Tailored Resume

Cover Letter