Mortgage Customer Outreach Specialist I

M&T Bank

Getzville, NY, United States
Base: $18.68 - $31.14 hourly (usd); bonus/equity: ...
Effective communication skills
Customer service orientation
Compliance with regulations
This position is responsible for collecting on delinquent mortgage loans by contacting borrowers in early stages of default

Job Summary

  • This position is responsible for collecting on delinquent mortgage loans by contacting borrowers in early stages of default.
  • The role requires assessing consumer financial situations and arranging repayment plans as necessary.
  • M&T Bank promotes an environment that supports belonging and reflects its brand values.

Matching Summary

This position is responsible for collecting on delinquent mortgage loans by contacting borrowers in early stages of default.

Salary

Base: $18.68 - $31.14 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Effective communication skills
  • Customer service orientation
  • Compliance with regulations

Nice-to-have

  • Experience in collections
  • Knowledge of M&T systems
  • Supportive work environment

Key Requirements

  • 2 years of relevant work experience
  • Proficiency with word processing and spreadsheet software
  • Ability to communicate effectively over the phone

Work Rights

Not specified

Tailored Resume

Cover Letter