Not specified; benefits: 25% staff discount; hip i...
On-site
Lead and motivate a team of sales advisors
Analyse sales data to maximise department performance
Oversee daily store operations and brand standards
COS is seeking a Floor Manager in Reykjavík, Iceland, to lead a dedicated team in delivering exceptional customer experiences and operational excellence in a retail environment. The role involves motivating staff, analyzing sales data, and acting as a brand ambassador to enhance customer journeys
Job Summary
The role involves leading a passionate team to create excellent customer experiences that go beyond the expected.
Employees receive a 25% staff discount across all H&M Group brands and are included in the H&M Incentive Program.
The position requires acting as a brand ambassador while ensuring operational efficiency and alignment with brand standards.
Matching Summary
Match Score: 85
COS is seeking a Floor Manager in Reykjavík, Iceland, to lead a dedicated team in delivering exceptional customer experiences and operational excellence in a retail environment. The role involves motivating staff, analyzing sales data, and acting as a brand ambassador to enhance customer journeys.
Salary
Not specified; Benefits: 25% staff discount; HIP incentive program included
Skills & Requirements
Must-have
Lead and motivate a team of Sales Advisors
Analyse sales data to maximise department performance
Oversee daily store operations and brand standards
Deliver high level of customer service through expert styling
Nice-to-have
Genuine interest in fashion products
Open to feedback for professional development
Comfortable working varied hours including evenings
Proven ability to organise teams in fast-paced environments
Key Requirements
Previous retail experience preferably within a fashion environment
Understanding of key retail KPIs
Full-time permanent contract of 38.75 hours per week