Customer Banking Specialist - 95 William Street (18.75hr/wk)

Communitybankws

95 William Street, ,
Meaningful customer conversations
In-branch technology assistance
Transactional needs fulfillment
Deliver a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Work collaboratively to deliver outstanding outcomes for every customer, understanding their needs and referring them to specialists.
  • Engage with customers through meaningful conversations, financial health checks, and proactive outreach to build rapport and identify needs.

Matching Summary

Deliver a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs fulfillment
  • financial health checks
  • loan and credit card applications
  • customer feedback capture

Nice-to-have

  • passion for service excellence
  • act with integrity
  • customer at the centre
  • holistic customer solutions
  • community event participation

Key Requirements

  • Availability for predetermined roster
  • Ability to ask the right questions
  • Ability to find the right solutions
  • Ability to work independently and refer specialists

Work Rights

Not specified

Tailored Resume

Cover Letter