Automotive Service Manager

Crater Lake Ford

Medford, OR, United States
On-site
Service staff training and development
Customer engagement and resolution
Manage service department operations
Crater Lake Ford is seeking an Automotive Service Manager to lead their service department, focusing on staff development and customer engagement. The ideal candidate should have 1-2 years of experience in a similar role and strong communication and management skills. The position offers competitive pay and a range of benefits within a supportive corporate culture

Job Summary

  • Take your career to the next level with a member of the Lithia & Driveway family, a Fortune 300 company!
  • Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process.
  • We offer best in class industry benefits: Competitive pay, Opportunities for Career advancement, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability & Paid Life Insurance, 401(k) Retirement Plan & Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Crater Lake Ford is seeking an Automotive Service Manager to lead their service department, focusing on staff development and customer engagement. The ideal candidate should have 1-2 years of experience in a similar role and strong communication and management skills. The position offers competitive pay and a range of benefits within a supportive corporate culture.

Skills & Requirements

Must-have

  • Service Staff Training and Development
  • Customer Engagement and Resolution
  • Manage Service Department Operations
  • Ensure Manufacturer Policy Adherence
  • Inspect Repair Orders Daily

Nice-to-have

  • Proven ability to lead winning teams
  • Professional, friendly, and prompt manner
  • Maintain professional and safe environment

Key Requirements

  • 1-2 years proven track record as Service Manager
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter