Intermediate It Onsite Support

University of Arkansas for Medical Sciences

Little Rock, AR, US
Commensurate with education + experience; not spec...
Not specified (assumed onsite due to the nature of the job).
Troubleshooting security system components
Installing electronic control systems
Responding to system failures
The University of Arkansas for Medical Sciences is seeking an Intermediate IT Onsite Support professional to provide technical support for security systems and network cabling. The role involves troubleshooting, installations, and maintenance, with a focus on customer service and systems functionality

Job Summary

  • The position involves providing accurate and timely troubleshooting of security system and network cabling components under direct supervision.
  • Employees participate in a group on-call rotation schedule where each member takes call for one week at a time, 24/7/365.
  • The University of Arkansas for Medical Sciences offers benefits including health plans, up to 10% retirement match, and education discounts.

Matching Summary

Match Score: 75

The University of Arkansas for Medical Sciences is seeking an Intermediate IT Onsite Support professional to provide technical support for security systems and network cabling. The role involves troubleshooting, installations, and maintenance, with a focus on customer service and systems functionality.

Salary

Commensurate with education and experience; Not specified; Benefits eligible including medical, dental, vision, and retirement match

Skills & Requirements

Must-have

  • troubleshooting security system components
  • installing electronic control systems
  • responding to system failures
  • cabling and low voltage system work
  • carpentry or building maintenance skills

Nice-to-have

  • customer service experience preferred
  • collaborative teamwork environment
  • diversity and inclusion champion

Key Requirements

  • Associate Degree plus 1 year experience OR High School Diploma with 3 years experience
  • Valid Driver's License required
  • Arkansas Alarm License Level 1 preferred
  • Proof of legal authority to work in the United States

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter