Casual Customer Service Officer/ Licence Testing Officer

VicRoads

Dandenong, Victoria, Australia
$32.42 an hour + 25% loading ph
Deliver registration and licensing services
Investigate and resolve customer enquiries
Resolve customer complaints
At VicRoads the work you do has real impact, connecting people and communities and keeping Victorians moving safely and smoothly

Job Summary

  • At VicRoads the work you do has real impact, connecting people and communities and keeping Victorians moving safely and smoothly.
  • Deliver registration and licensing services around the needs of our customers in a dynamic environment, over the counter, face to face, by telephone and in writing.
  • VicRoads is committed to continually investing in our workforce and fostering an environment whereby all our employees feel valued, engaged, and empowered.

Matching Summary

At VicRoads the work you do has real impact, connecting people and communities and keeping Victorians moving safely and smoothly.

Salary

$32.42 an hour plus 25% loading

Skills & Requirements

Must-have

  • Deliver registration and licensing services
  • Investigate and resolve customer enquiries
  • Resolve customer complaints
  • Intermediate computer literacy skills
  • Full valid driver's license

Nice-to-have

  • Positive can-do attitude
  • Adaptability, flexibility, and agility
  • Team player
  • Foster clever thinking
  • Embrace diversity and inclusion

Key Requirements

  • Cannot be on P Plates
  • Reasonable travel is required

Work Rights

Must have the right to work in Australia

Tailored Resume

Cover Letter