Patient Account Resolution Specialist

Byram Healthcare Centers Inc

Remote
Base: $16.00-$18.00ph; bonus/equity: not specified...
Customer service
Product information
Problem-solving
The Patient Account Resolution Specialist will provide excellent customer service and product information, solutions and relevant details to patients and providers

Job Summary

  • The Patient Account Resolution Specialist will provide excellent customer service and product information, solutions and relevant details to patients and providers.
  • Key responsibilities include critically problem-solving common complaints by flagging trends and partnering cross-functionally to recommend and implement preventative measures.
  • Accendra Health offers a comprehensive benefits program including medical, dental, vision care, paid time off, 401(k) Plan, and more.

Matching Summary

The Patient Account Resolution Specialist will provide excellent customer service and product information, solutions and relevant details to patients and providers.

Salary

Base: $16.00-$18.00/hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, 401(k), etc.

Skills & Requirements

Must-have

  • Customer service
  • Product information
  • Problem-solving
  • Cross-functional collaboration
  • Healthcare/health insurance industry experience

Nice-to-have

  • Patient-centric environment
  • Empathetic and thoughtful
  • Action-oriented self-starter
  • Effective communicator
  • Relationship builder

Key Requirements

  • High school degree or equivalent
  • 3-5 years' experience in healthcare/health insurance industry

Work Rights

Not specified

Tailored Resume

Cover Letter