Customer Services Support Manager

Caterpillar Inc.

Bangalore, India
Onsite
Customer service excellence
Conflict management skills
Coaching and mentoring experience
Caterpillar is committed to building stronger, sustainable communities through innovation and teamwork

Job Summary

  • Caterpillar is committed to building stronger, sustainable communities through innovation and teamwork.
  • The role involves managing customer service activities and improving efficiency in customer contact services.
  • Employees benefit from work-life harmony, medical coverage, and career development opportunities.

Matching Summary

Caterpillar is committed to building stronger, sustainable communities through innovation and teamwork.

Skills & Requirements

Must-have

  • Customer service excellence
  • Conflict management skills
  • Coaching and mentoring experience

Nice-to-have

  • Effective communication abilities
  • Problem-solving techniques
  • Customer retention strategies

Key Requirements

  • Degree or equivalent experience
  • 5-day in-office work schedule

Work Rights

Not specified

Tailored Resume

Cover Letter