Application Support Analyst

The Hartford

Application support principles
Sql database management systems
Ssis ssrs t-sql experience
The role involves providing day-to-day support for user queries and problems relating to Subscribe, Exact Advantage, and associated downstream applications

Job Summary

  • The role involves providing day-to-day support for user queries and problems relating to Subscribe, Exact Advantage, and associated downstream applications.
  • Candidates will coordinate enhancements, releases, and support rollout activities while investigating system errors and liaising with development teams.
  • The position requires adherence to Hartford and SOX standards and involvement in periodic audits of IT processes by internal and external auditors.

Matching Summary

The role involves providing day-to-day support for user queries and problems relating to Subscribe, Exact Advantage, and associated downstream applications.

Skills & Requirements

Must-have

  • Application support principles
  • SQL database management systems
  • SSIS SSRS T-SQL experience
  • ITIL incident problem change release
  • Software development lifecycle safe agile

Nice-to-have

  • Subscribe and Exact Advantage knowledge
  • Lloyd's insurance market background
  • Claims Management Lifecycle DOCOsoft
  • Windows 11 and Windows Server
  • IIS web server technology

Key Requirements

  • Experience supporting Lloyds Syndicate Policy Administration
  • Relevant experience in the insurance industry preferably London Market
  • Strong customer service ethic and analytical problem-solving skills

Work Rights

Not specified

Tailored Resume

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