Now Hiring Customer Experience Coordinator

TJ Maxx

Somerville, MA, USA
Base: $16.00 to $16.50 ph; bonus/equity: not speci...
Promoting excellent customer experience
Engaging and interacting with customers
Maintaining a clean and organized store
Responsible for promoting an excellent customer experience by overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs

Job Summary

  • Responsible for promoting an excellent customer experience by overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and creating a positive internal and external customer experience.
  • Benefits include associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and potential eligibility for 401(k) match, medical/dental/vision, HSA, and more.

Matching Summary

Responsible for promoting an excellent customer experience by overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs.

Salary

Base: $16.00 to $16.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k), medical/dental/vision, life insurance, paid time off, etc.

Skills & Requirements

Must-have

  • Promoting excellent customer experience
  • Engaging and interacting with customers
  • Maintaining a clean and organized store
  • Responding to POS coverage needs
  • Communicating accurately and effectively

Nice-to-have

  • Embraces diversity
  • Fosters collaboration
  • Prioritizes development
  • Culture of honesty and integrity
  • Safety awareness

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule
  • Strong understanding of merchandising techniques
  • Able to train others

Work Rights

Not specified

Tailored Resume

Cover Letter