Quality Assurance Manager

UOB Group

Ho Chi Minh, Vietnam
Call center management experience
Proficient project management skills
Effective communication skills
UOB is a leading bank in Asia with a global network

Job Summary

  • UOB is a leading bank in Asia with a global network.
  • The role involves supporting Contact Center agents and management.
  • The position emphasizes team performance excellence and quality customer service.

Matching Summary

UOB is a leading bank in Asia with a global network.

Skills & Requirements

Must-have

  • Call Center management experience
  • Proficient project management skills
  • Effective communication skills

Nice-to-have

  • Coaching and training abilities
  • Influencing and relationship management skills

Key Requirements

  • 3-5 years of relevant experience
  • Bachelor's degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter