Job Summary

• Provide exceptional service to customers via servicing channels ie inbound phone calls, emails, faxes, social media channels.
• Ensure retention of customers by discouraging cancellation and propose a solution that will suit customer's need.
• At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.

Matching Summary

Skills & Requirements

Key Requirements

• Minimum high school or diploma holder
• 2 years+ contact centre experience
• English and Bahasa Malaysia proficiency
• Proficient in relevant computer applications
• Ability to multitask
• Ability to handle stressful situations

Work Rights