Customer Logistics Manager (h/f)

Airbus Helicopters SAS

Marseille Area, France
Customer satisfaction through kpi monitoring
Internal customer voice representation
Supply chain initiatives support
You will be the single point of contact for customers regarding logistics, contributing to customer satisfaction by monitoring KPIs and representing the customer's voice internally

Job Summary

  • You will be the single point of contact for customers regarding logistics, contributing to customer satisfaction by monitoring KPIs and representing the customer's voice internally.
  • This role involves supporting distributors and maintenance centers for European clients, managing customer support contracts, and representing Airbus Helicopters at client conferences.
  • Airbus offers a competitive and transparent global compensation package, invests in professional development, and provides comprehensive benefits including health coverage, retirement plans, and work-life balance support.

Matching Summary

You will be the single point of contact for customers regarding logistics, contributing to customer satisfaction by monitoring KPIs and representing the customer's voice internally.

Skills & Requirements

Must-have

  • Customer satisfaction through KPI monitoring
  • Internal customer voice representation
  • Supply chain initiatives support
  • Customer support contract management
  • SAP (Sales, Logistics, Procurement)
  • Microsoft Office / GSuite proficiency

Nice-to-have

  • Team cohesion and collaboration
  • Stress management and problem-solving
  • Greek language proficiency

Key Requirements

  • Entry Level experience
  • Advanced English language skills
  • Fluent French language skills
  • Understanding of supply chain processes
  • Contract understanding and execution

Work Rights

Not specified

Tailored Resume

Cover Letter