Portfolio Account Manager

Amex GBT

Gurgaon, India
Manage centralized mailbox for apac accounts
Primary point of contact for portfolio accounts
Address issues via emails
Manage and oversee the centralized mailbox for APAC accounts, ensuring timely and professional responses to client inquiries and maintaining service excellence standards

Job Summary

  • Manage and oversee the centralized mailbox for APAC accounts, ensuring timely and professional responses to client inquiries and maintaining service excellence standards.
  • Serve as the primary point of contact for portfolio accounts across the APAC region, building and nurturing strong relationships with key stakeholders and decision-makers.
  • Amex GBT offers flexible benefits tailored to each country, travel perks, and access to over 20,000 courses on their learning platform.

Matching Summary

Manage and oversee the centralized mailbox for APAC accounts, ensuring timely and professional responses to client inquiries and maintaining service excellence standards.

Skills & Requirements

Must-have

  • Manage centralized mailbox for APAC accounts
  • Primary point of contact for portfolio accounts
  • Address issues via emails
  • Work during Australia or Singapore timezone

Nice-to-have

  • Passion for learning and growth
  • Thrives in a collaborative environment
  • Adapt quickly and stay sharp
  • Strategic problem-solver

Key Requirements

  • Minimum 5+ years of overall experience
  • Experience in business travel industry preferred
  • Exceptional interpersonal skills
  • Ability to address difficult client conversations

Work Rights

Not specified

Tailored Resume

Cover Letter