Monthly allowance: 500,000 krw for afternoon shift...
On-site
2+ years relevant experience
Accurate report and evidence review
Consistent judgment based on policies
Coupang Inc. is seeking a Knowledge Property Rights Violation Response Policy/Operations Manager in Seoul, South Korea. The role involves monitoring and addressing intellectual property infringement issues while ensuring compliance with company policies to enhance customer experience
Job Summary
The role involves monitoring counterfeit reports and determining sales eligibility to quickly block negative customer experiences.
Employees are expected to analyze the root causes of reporting issues and collaborate with related departments to develop response plans.
Coupang seeks individuals with an entrepreneurial spirit who can drive innovation and improve operations from a customer perspective.
Matching Summary
Match Score: 85
Coupang Inc. is seeking a Knowledge Property Rights Violation Response Policy/Operations Manager in Seoul, South Korea. The role involves monitoring and addressing intellectual property infringement issues while ensuring compliance with company policies to enhance customer experience.
Salary
Monthly allowance: 500,000 KRW for afternoon shift (16:00-01:00); Overtime pay applicable for holidays; No additional care allowance for morning shift (07:00-16:00)
Skills & Requirements
Must-have
2+ years relevant experience
Accurate report and evidence review
Consistent judgment based on policies
Root cause analysis skills
Cross-functional collaboration
Nice-to-have
Experience in similar roles
Proficiency in Excel and Word
Data-driven problem solving
Proactive customer experience improvement
Entrepreneurial mindset
Key Requirements
Minimum 2 years of relevant work experience
Ability to make consistent judgments based on criteria