Associate, Maintenance - Truck

Element Fleet Management

Remote, US
Base: $49,100 to $67,500 annually; bonus/equity: n...
Fully remote
Diesel technical expertise
Inbound call center environment
Customer experience focus
Element Fleet Management is seeking an Associate for their Maintenance - Truck division, focusing on providing excellent customer service while reviewing repair requests for diesel trucks. The position is fully remote and requires expertise in diesel mechanics, along with strong communication and negotiation skills

Job Summary

  • Element employees make a difference in the lives of others every day and are redefining the fleet management industry to be people first, then business.
  • In this role, you will use your diesel technical expertise to review repair requests and provide a superior customer experience while working remotely in an inbound call center.
  • The company offers a culture of innovation, empowerment, decision-making, accountability, and comprehensive health and welfare benefits.

Matching Summary

Match Score: 85

Element Fleet Management is seeking an Associate for their Maintenance - Truck division, focusing on providing excellent customer service while reviewing repair requests for diesel trucks. The position is fully remote and requires expertise in diesel mechanics, along with strong communication and negotiation skills.

Salary

Base: $49,100 to $67,500 annually; Bonus/Equity: Not specified; Benefits: Comprehensive health and welfare benefits, paid time-off programs

Skills & Requirements

Must-have

  • diesel technical expertise
  • inbound call center environment
  • customer experience focus
  • repair cost negotiation
  • remote work capability
  • communication and decision-making skills

Nice-to-have

  • culture of innovation and empowerment
  • comprehensive health and welfare benefits
  • paid time-off programs
  • college/university degree preferred

Key Requirements

  • 3+ years diesel mechanic or service advisor experience
  • Active ASE Certification preferred or agreement to obtain within 12 months
  • Ability to work independently with minimal supervision
  • Availability for early evenings, 1 day per weekend, and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter