Service Ontario - Customer Support Specialist-bilingual (en/fr)

Staples Business

Hamilton, ON, CA
Not specified; performance bonuses available; heal...
In-store, full-time with various shifts including evenings and weekends.
Bilingual english and french required
Process government transactions accurately
Handle escalated customer interactions professionally
Staples Canada is seeking a bilingual Customer Support Specialist for their Service Ontario partnership in Hamilton, ON. The role involves delivering exceptional customer service, processing government-related transactions, and effectively resolving customer inquiries in both English and French

Job Summary

  • Staples Canada partners with ServiceOntario to provide essential government services directly within store locations.
  • The role requires processing various transactions such as driver's license renewals and health card applications with high accuracy.
  • Employees receive associate discounts, health and dental benefits, RRSP/DPSP contributions, and performance bonuses.

Matching Summary

Match Score: 85

Staples Canada is seeking a bilingual Customer Support Specialist for their Service Ontario partnership in Hamilton, ON. The role involves delivering exceptional customer service, processing government-related transactions, and effectively resolving customer inquiries in both English and French.

Salary

Not specified; Performance bonuses available; Health and Dental benefits included

Skills & Requirements

Must-have

  • Bilingual English and French required
  • Process government transactions accurately
  • Handle escalated customer interactions professionally

Nice-to-have

  • Curious and approachable personality
  • Detail-oriented problem solver
  • Ability to work in a retail environment

Key Requirements

  • Minimum 18 years of age at time of hire
  • Backcheck required for employment
  • Fluency in both English and French languages

Work Rights

Not specified

Tailored Resume

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