Customer Banking Specialist - Yass

CommBank

Yass, Australia
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Assist with cash handling
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You will deliver a seamless experience by responding to customers’ transactional banking needs and conducting financial health checks to understand customers’ needs.
  • We’re interested in hearing from people who have a genuine passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Assist with cash handling
  • Follow bank processes and procedures
  • Uphold strong risk culture
  • Handle customer enquiries
  • Maintain customer accounts

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Willingness to contribute to collaboration
  • Ability to see the big picture

Key Requirements

  • Entry-level position
  • Ability to ask the right questions
  • Refer customers to relevant team members

Work Rights

Not specified

Tailored Resume

Cover Letter