Application Support Specialist

Intersystems

Milano, Italy
On-site
Trakcare application support
Customer inquiry response
Liaise with customers
InterSystems is seeking an Application Support Specialist to provide expert support and implementation services for its TrakCare Hospital Management System in Milan, Italy. The ideal candidate should possess a strong background in healthcare technology, problem-solving skills, and the ability to communicate effectively with customers

Job Summary

  • Provide application support for the TrakCare Hospital Management System.
  • Conduct individual and group training, product demonstrations and workshops as required.
  • Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.

Matching Summary

Match Score: 85

InterSystems is seeking an Application Support Specialist to provide expert support and implementation services for its TrakCare Hospital Management System in Milan, Italy. The ideal candidate should possess a strong background in healthcare technology, problem-solving skills, and the ability to communicate effectively with customers.

Skills & Requirements

Must-have

  • TrakCare application support
  • customer inquiry response
  • liaise with customers
  • escalate unresolved problems
  • conduct training sessions
  • improve customer satisfaction

Nice-to-have

  • creative problem-solvers
  • motivated and energetic
  • work with partners
  • diverse and inclusive workplace

Key Requirements

  • experience in implementation of product solutions
  • handle multiple tasks simultaneously
  • understanding of Hospital Information Systems
  • understanding of Health Informatics standards
  • design and write specification documents

Work Rights

Not specified

Tailored Resume

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