Service Business Development Representative

BMW of South Austin

Buford, Georgia, US
Answer incoming phone calls
Log customer comments
Schedule sales or service appointments
Primarily responsible for lead generation activities in support of the company’s sales and service goals

Job Summary

  • Primarily responsible for lead generation activities in support of the company’s sales and service goals.
  • Essential duties include answering incoming phone calls, logging customer comments, scheduling appointments, and following up with customers and departments.
  • The position requires regular and predictable attendance, with scheduled shifts potentially including evenings, weekends, and holidays.

Matching Summary

Primarily responsible for lead generation activities in support of the company’s sales and service goals.

Skills & Requirements

Must-have

  • Answer incoming phone calls
  • Log customer comments
  • Schedule sales or service appointments
  • Respond to website requests
  • Contact internet clients

Nice-to-have

  • Servant Leadership
  • Teamwork through Trust & Respect
  • Commitment to Customer Enthusiasm
  • Passion for Winning
  • Accountability at All Levels

Key Requirements

  • High School Diploma
  • Up to 3 years of experience
  • Previous customer service experience
  • Intermediate Microsoft Office knowledge
  • Intermediate Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter