Customer Service - Personal Banker

NatWest Group

Ayr, United Kingdom
Base: £26,010 pro rata; bonus/equity: not specifie...
Outstanding customer service
Proactive customer conversations
General banking requests
You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals

Job Summary

  • You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.
  • As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction.
  • You’ll benefit from a competitive salary starting of £26,010, pro rata for the hours you work, and a range of protection, healthcare and lifestyle benefits.

Matching Summary

You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.

Salary

Base: £26,010 pro rata; Bonus/Equity: Not specified; Benefits: A range of protection, healthcare and lifestyle benefits, 33 days holiday, retirement fund contribution

Skills & Requirements

Must-have

  • outstanding customer service
  • proactive customer conversations
  • general banking requests
  • understanding customer needs
  • seamless customer experience

Nice-to-have

  • driven to develop career
  • customer centric approach
  • thrive under pressure
  • work well as part of a team

Key Requirements

  • Foundation Certificate in Responsible Banking
  • Skilled Worker visa sponsorship not available

Work Rights

Not specified

Tailored Resume

Cover Letter