Product Manager (specialist), Ai Voice & Contact Center

Salesforce UK

Base: $117,200 - $176,700 annually; bonus/equity: ...
Not specified
Experience in product management
Strong understanding of contact center technologies
Agile environment experience
Salesforce UK is seeking a Product Manager specializing in AI Voice and Contact Center solutions to lead the development of innovative voice technologies that enhance customer support experiences. The ideal candidate should have a strong background in product management, particularly in contact center technologies, and possess excellent communication skills

Job Summary

  • Salesforce is redefining customer support through innovative AI solutions.
  • This role involves leading the strategy and delivery of voice and contact center capabilities.
  • Join a team that values collaboration and continuous improvement in customer experiences.

Matching Summary

Match Score: 85

Salesforce UK is seeking a Product Manager specializing in AI Voice and Contact Center solutions to lead the development of innovative voice technologies that enhance customer support experiences. The ideal candidate should have a strong background in product management, particularly in contact center technologies, and possess excellent communication skills.

Salary

Base: $117,200 - $176,700 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Experience in product management
  • Strong understanding of contact center technologies
  • Agile environment experience

Nice-to-have

  • Experience with Salesforce CRM
  • Familiarity with AI-driven support tools
  • Salesforce certifications

Key Requirements

  • Experience as a Product Manager
  • Strong stakeholder management skills
  • Data-driven decision-making ability

Work Rights

Not specified

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