Agent/agentka Ds. Obsługi Klienta Z Językiem Niemieckim

Capita (digital)

Opole, Poland
Base: competitive salary; bonus/equity: performanc...
German language proficiency c1
Customer-oriented approach
Excellent communication skills
You will support customers via various channels (incoming calls and messages), analyze and resolve customer inquiries, and respond to questions regarding products, invoices, etc

Job Summary

  • You will support customers via various channels (incoming calls and messages), analyze and resolve customer inquiries, and respond to questions regarding products, invoices, etc.
  • The role requires German language proficiency at a minimum C1 level, a customer-oriented approach, excellent organizational and communication skills, and good knowledge of MS Office.
  • Benefits include competitive salary plus performance bonus, employment contract, healthcare, group insurance, Multisport/MultiKafeteria, and opportunities for career development.

Matching Summary

You will support customers via various channels (incoming calls and messages), analyze and resolve customer inquiries, and respond to questions regarding products, invoices, etc.

Salary

Base: Competitive salary; Bonus/Equity: Performance bonus up to 5000 PLN monthly; Benefits: Healthcare, insurance, Multisport/MultiKafeteria

Skills & Requirements

Must-have

  • German language proficiency C1
  • Customer-oriented approach
  • Excellent communication skills
  • MS Office proficiency
  • Shift work availability

Nice-to-have

  • Positive work atmosphere
  • Work-life balance
  • Volunteer day off
  • Employee Network groups

Key Requirements

  • German language C1 level
  • Hybrid work available after training

Work Rights

Not specified

Tailored Resume

Cover Letter