Revenue Operations - Gainsight Administrator

Acquire Intelligence

Not specified; not specified; benefits include hmo...
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Proven hands-on gainsight administration experience
Deep understanding of saas metrics like nrr and churn
Experience integrating gainsight with salesforce crm
** Acquire Intelligence is seeking a Revenue Operations professional with expertise in Gainsight to administer and optimize their customer success platform. The ideal candidate will have hands-on experience with Gainsight and a strong understanding of SaaS metrics, working collaboratively across teams to enhance customer lifecycle management. **

Job Summary

  • This role serves as the primary system owner and subject matter expert for the Gainsight platform across Customer Success, Sales, and Account Management.
  • The successful candidate will architect and optimize Gainsight to drive retention, expansion, and data-driven customer lifecycle management.
  • Employees enjoy opportunities for growth, HMO coverage, annual awards, and a collaborative global team environment focused on innovation.

Matching Summary

Match Score: 75

** Acquire Intelligence is seeking a Revenue Operations professional with expertise in Gainsight to administer and optimize their customer success platform. The ideal candidate will have hands-on experience with Gainsight and a strong understanding of SaaS metrics, working collaboratively across teams to enhance customer lifecycle management. **

Salary

Not specified; Not specified; Benefits include HMO coverage, annual awards, and employee engagement programs

Skills & Requirements

Must-have

  • Proven hands-on Gainsight administration experience
  • Deep understanding of SaaS metrics like NRR and churn
  • Experience integrating Gainsight with Salesforce CRM
  • Strong systems thinking and process design skills
  • Ability to translate business strategy into technical workflows

Nice-to-have

  • Cross-functional collaboration with Sales and Marketing teams
  • Experience driving retention and expansion strategies
  • Values-led organization culture fit
  • Strategic leadership in customer lifecycle management

Key Requirements

  • 100% proven Gainsight administration experience required
  • Hands-on configuration and system design in production environment
  • Salesforce integration experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter