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PCCW-HKT DataCom Services Ltd is seeking a Senior Engineer to provide remote support for EMS customers, ensuring efficient management and monitoring of network systems. The ideal candidate should possess strong technical skills in networking and problem-solving, with a focus on customer service and collaboration.
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Job Summary
The role involves providing remote support for EMS customers while managing and proactively monitoring their network systems to meet SLA requirements.
Candidates must possess strong hands-on problem-solving skills with experience in root cause analysis and the ability to work under pressure.
The position requires fluency in Cantonese, written English proficiency, and openness to working a 7x24 shift rotation.
Matching Summary
Match Score: 75
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PCCW-HKT DataCom Services Ltd is seeking a Senior Engineer to provide remote support for EMS customers, ensuring efficient management and monitoring of network systems. The ideal candidate should possess strong technical skills in networking and problem-solving, with a focus on customer service and collaboration.
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