Associate Director - Surveillance Technical Support Lead

RBC

Putrajaya, Malaysia
**
Itil incident, problem, change management
Rhel, unix, linux, windows environments
Perl, bash, python, powershell scripting
** RBC is seeking an Associate Director - Surveillance Technical Support Lead for their growing Capital Markets team in Putrajaya, Malaysia. The role focuses on providing production support for communication surveillance technology, with a strong emphasis on technical expertise and stakeholder collaboration. **

Job Summary

  • Deliver Best-in-class service by providing the maximum level of system stability through efficiency, automation, capacity management and mitigation of risk.
  • Drive the continuous evolution of the platform by automating manual processes and actions.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

Matching Summary

Match Score: 75

** RBC is seeking an Associate Director - Surveillance Technical Support Lead for their growing Capital Markets team in Putrajaya, Malaysia. The role focuses on providing production support for communication surveillance technology, with a strong emphasis on technical expertise and stakeholder collaboration. **

Skills & Requirements

Must-have

  • ITIL Incident, Problem, Change Management
  • RHEL, Unix, Linux, Windows environments
  • Perl, Bash, Python, PowerShell scripting
  • Docker and Kubernetes containerization
  • MS SQL and Sybase database queries
  • Proactive application monitoring (ITRS Geneos, Splunk, ELK, Grafana)
  • Stakeholder management and business understanding

Nice-to-have

  • Smarsh Enterprise Conduct, Csurv, Theatalake experience
  • Financial Technology or Capital Markets experience
  • BMC Control-M or Autosys batch scheduling
  • Capital Markets operations knowledge
  • Documenting processes in Confluence and Jira

Key Requirements

  • Minimum three years of professional experience
  • Demonstrated expertise in ITIL principles
  • Proficiency with RHEL, Unix, Linux, Windows
  • Experience containerizing applications
  • Strong background with relational databases
  • Proven track record establishing proactive application monitoring
  • Strong analytical and critical thinking skills
  • Strong stakeholder management skills

Work Rights

Not specified

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