Business Operations Officer

Capita

United Kingdom
Operational process ownership
Business system process management
User engagement and support
The role is responsible for the day‑to‑day ownership, monitoring, and continual enhancement of core operational systems, including the Job Onboarding System and KeyedIn

Job Summary

  • The role is responsible for the day‑to‑day ownership, monitoring, and continual enhancement of core operational systems, including the Job Onboarding System and KeyedIn.
  • This is a hands on, process focused role suited to someone who enjoys structure, problem solving, and working collaboratively with operational teams to embed best practice.
  • Capita Pension Solutions offers competitive benefits including holiday, company matched pension, life assurance, and voluntary benefits designed to suit your lifestyle.

Matching Summary

The role is responsible for the day‑to‑day ownership, monitoring, and continual enhancement of core operational systems, including the Job Onboarding System and KeyedIn.

Skills & Requirements

Must-have

  • Operational process ownership
  • Business system process management
  • User engagement and support
  • Process improvement and efficiency
  • Governance and compliance monitoring

Nice-to-have

  • Collaborative problem solving
  • Driving operational consistency
  • Embedding best practice
  • Developing training materials

Key Requirements

  • Experience maintaining business systems/processes
  • Strong organizational skills
  • Ability to analyze process issues
  • Confident engaging with users

Work Rights

Not specified

Tailored Resume

Cover Letter