Base: $2,800 to $3,800; bonus/equity: not specifie...
Hybrid (with potential shift changes and weekend work)
Handle product enquiries
Troubleshoot customer issues
Provide service information
The job posting is for a 12-month contract position as a Call Centre Officer at RECRUIT EXPRESS PTE LTD in Singapore, offering a salary range of $2800 to $3800. The role involves handling customer inquiries regarding various banking products and services, with potential shift changes after nine months
Job Summary
The role involves handling enquiries regarding a full suite of banking products including personal and corporate accounts, loans, deposits, and cards.
Employees will troubleshoot issues and address customer concerns promptly while providing necessary product and service information.
After nine months of service, the schedule may change to include shifts until midnight on Sundays and public holidays with transport reimbursement and shift allowances.
Matching Summary
Match Score: 75
The job posting is for a 12-month contract position as a Call Centre Officer at RECRUIT EXPRESS PTE LTD in Singapore, offering a salary range of $2800 to $3800. The role involves handling customer inquiries regarding various banking products and services, with potential shift changes after nine months.
Salary
Base: $2800 to $3800; Bonus/Equity: Not specified; Benefits: S$320 monthly shift allowance; Transport reimbursement for late shifts
Skills & Requirements
Must-have
Handle product enquiries
Troubleshoot customer issues
Provide service information
Work rotating shifts
Saturday work availability
Nice-to-have
Strong communication skills
Problem-solving abilities
Customer-focused mindset
Key Requirements
12-month contract commitment
Availability for Saturday shifts
Willingness to work rotating night shifts after 9 months