Sr/care Manager, Patient Support Services – Remote

IQVIA

Multiple Locations
$22/23ph; bonus/equity: not specified; benefits: n...
Fully remote
Benefit investigations
Copay assistance
Prior authorization support
IQVIA teams help biopharma get their medicines to people who need them

Job Summary

  • IQVIA teams help biopharma get their medicines to people who need them.
  • Care Managers may be responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/or appeal status.
  • This is a remote position requiring a private workspace with internet plug-in accessibility.

Matching Summary

IQVIA teams help biopharma get their medicines to people who need them.

Salary

$22/23/hr; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Benefit investigations
  • Copay assistance
  • Prior authorization support
  • HIPAA compliance
  • Outbound and inbound calls
  • Virtual team environment

Nice-to-have

  • Analytical and problem solving skills
  • Continuous quality improvement
  • Patient experience understanding
  • Building stakeholder relationships
  • Lifelong learning commitment

Key Requirements

  • High School Diploma or equivalent
  • Minimum one year medical office experience
  • Minimum three months data entry experience
  • Typing speed 30 WPM+
  • Advanced Microsoft Suite knowledge
  • Soft phone system knowledge

Work Rights

Must reside in the same country where the job is located

Tailored Resume

Cover Letter