It Governance Senior Associate

PwC PricewaterhouseCoopers GmbH

Athens, Greece
Hybrid
Implement itil-based processes
Design itsm solutions
Operationalize itsm frameworks
The role involves transforming vision into tech-enabled reality by designing scalable, secure, and human-centered IT service management solutions

Job Summary

  • The role involves transforming vision into tech-enabled reality by designing scalable, secure, and human-centered IT service management solutions.
  • Candidates will work closely with stakeholders to optimize ITIL-based processes such as Incident, Problem, Change, and Demand Management.
  • PwC offers a competitive package including hybrid working models, continuous learning opportunities, and wellness initiatives.

Matching Summary

The role involves transforming vision into tech-enabled reality by designing scalable, secure, and human-centered IT service management solutions.

Skills & Requirements

Must-have

  • Implement ITIL-based processes
  • Design ITSM solutions
  • Operationalize ITSM frameworks
  • Create reporting dashboards
  • Lead project teams

Nice-to-have

  • Experience in Energy or Banking sector
  • MBA or Master's Degree
  • Business development activities
  • ServiceNow or BMC Remedy tools
  • Future-focused mindset

Key Requirements

  • University degree in Computer Science or relevant field
  • Relevant experience in IT Service Management/IT Governance
  • Proven track record executing high-impact projects
  • Leadership and team management experience

Work Rights

Not specified

Tailored Resume

Cover Letter