Customer Banking Specialist - Cheltenham

CommBank

Cheltenham, Australia
Onsite (monday - friday 11.30am-4pm)
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
The Customer Banking Specialist position at CommBank in Cheltenham seeks a candidate who can provide exceptional customer service within a retail banking environment. The role involves assisting customers with their banking needs, promoting financial products, and ensuring a seamless banking experience

Job Summary

  • The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.
  • Employees will complete Financial Health Checks to assess customer needs and provide options through education on digital banking technology.
  • The team delivers a seamless banking experience to over 10 million personal and small business customers while championing a risk-adverse culture.

Matching Summary

Match Score: 85

The Customer Banking Specialist position at CommBank in Cheltenham seeks a candidate who can provide exceptional customer service within a retail banking environment. The role involves assisting customers with their banking needs, promoting financial products, and ensuring a seamless banking experience.

Skills & Requirements

Must-have

  • Proven experience in Customer Service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Available Monday Friday 11.30am-4pm

Nice-to-have

  • Interest in building a career with CommBank
  • Genuine interest in improving financial wellbeing
  • Ability to work in busy retail environment

Key Requirements

  • Experience in Financial Services, Retail or Hospitality
  • Ability to ask the right questions and act with integrity

Work Rights

Not specified

Tailored Resume

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