Assistant Store Manager (m/f/d) - Bcs Nürnberg

adidas AG

Nuremberg, Germany
On-site
Consumer experience management
Team leadership and engagement
Omnichannel customer experience
This position supports the Store Manager in Consumer Experience to create a premium customer experience by directing all front-of-house shop floor activities and leading the team to create and maintain a highly effective, brand-oriented customer experience within the store

Job Summary

  • This position supports the Store Manager in Consumer Experience to create a premium customer experience by directing all front-of-house shop floor activities and leading the team to create and maintain a highly effective, brand-oriented customer experience within the store.
  • The Assistant Store Manager – Consumer Experience is responsible for leading, engaging, and inspiring the store team to ensure an efficient, productive, and service-oriented culture within the team and for the end customer.
  • Drive customer loyalty through high-quality interactions, implement and coordinate seamless execution of in-store activation events in collaboration with supporting functions, SCM, Retail Marketing / Key City Marketing, Activation Management, VM and Retail Operations and support in maintaining the standards set in these areas.

Matching Summary

This position supports the Store Manager in Consumer Experience to create a premium customer experience by directing all front-of-house shop floor activities and leading the team to create and maintain a highly effective, brand-oriented customer experience within the store.

Skills & Requirements

Must-have

  • Consumer Experience Management
  • Team Leadership and Engagement
  • Omnichannel Customer Experience
  • Brand Engagement and KPIs
  • Customer Loyalty Programs

Nice-to-have

  • Flagship store experience
  • Proactive and consistent brand attitude
  • Diversity and Inclusion advocacy

Key Requirements

  • Minimum 3 years of experience in sports and/or fashion industry
  • Minimum 2 years of management experience
  • Very good English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter