It Support Specialist

PAE/Amentum

Boston, MA, United States
$36.00 - $38.00; bonus/equity: not specified; bene...
Fully remote
Tier 2 and tier 3 support
Servicenow ticketing system
Microsoft 365 troubleshooting
Amentum is a global leader in advanced engineering and innovative technology solutions

Job Summary

  • Amentum is a global leader in advanced engineering and innovative technology solutions.
  • You will provide end-user software and hardware troubleshooting and support.
  • The company offers a comprehensive benefits package including health insurance and retirement benefits.

Matching Summary

Amentum is a global leader in advanced engineering and innovative technology solutions.

Salary

$36.00 - $38.00; Bonus/Equity: Not specified; Benefits: Health, dental, and vision insurance

Skills & Requirements

Must-have

  • Tier 2 and Tier 3 support
  • ServiceNow ticketing system
  • Microsoft 365 troubleshooting

Nice-to-have

  • High-paced government environment
  • Audio/Visual support experience
  • Remote access support experience

Key Requirements

  • 6 years of IT support experience
  • Valid REAL ID driver's license
  • Experience with multi-factor authentication

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter