Customer Service Representative

Rightway Garage Doors

Vacaville, CA, United States
Base: $35,000–$45,000 annually; bonus/equity: not ...
On-site
Provide exceptional service
Handle high volume of calls
Communicate across multiple channels
As the voice of Rightway Garage Doors, you’ll support customers by phone, email, and chat—creating exceptional service experiences that make a lasting impression

Job Summary

  • As the voice of Rightway Garage Doors, you’ll support customers by phone, email, and chat—creating exceptional service experiences that make a lasting impression.
  • We’re looking for a Customer Service Representative who is friendly, proactive, and driven to join our growing Vacaville, CA team.
  • Competitive Benefits Package: Health, Vision, Dental, PTO, Holidays, 401(k) with match

Matching Summary

As the voice of Rightway Garage Doors, you’ll support customers by phone, email, and chat—creating exceptional service experiences that make a lasting impression.

Salary

Base: $35,000–$45,000 annually; Bonus/Equity: Not specified; Benefits: Health, Vision, Dental, PTO, Holidays, 401(k) with match

Skills & Requirements

Must-have

  • Provide exceptional service
  • Handle high volume of calls
  • Communicate across multiple channels
  • Research solutions
  • Keep detailed records
  • Recommend services
  • Collaborate with staff

Nice-to-have

  • Friendly and proactive
  • Team-first culture
  • Growth and contribution

Key Requirements

  • 1+ year customer service experience
  • Excellent communication and listening skills
  • Highly organized with strong time management
  • Adaptable and calm under pressure
  • Familiarity with ServiceTitan is a bonus
  • Team player
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter