5 days work week (monday to sunday, 11.00am to 9.30pm)
Excellent verbal and written communication skills
Ability to handle walk-in customers
Basic device fault diagnosis capability
Challenger Technologies Limited is looking for a Customer Service Executive to maintain high standards of customer satisfaction and service delivery. The role involves direct interaction with customers, product testing, and troubleshooting device issues
Job Summary
The role involves attending to walk-in customers and addressing inquiries for VEW products.
Incumbents are responsible for performing basic diagnoses of device faults and conducting product testing.
The position requires a customer-centric mindset with the ability to resolve post-sales product issues professionally.
Matching Summary
Match Score: 85
Challenger Technologies Limited is looking for a Customer Service Executive to maintain high standards of customer satisfaction and service delivery. The role involves direct interaction with customers, product testing, and troubleshooting device issues.
Skills & Requirements
Must-have
Excellent verbal and written communication skills
Ability to handle walk-in customers
Basic device fault diagnosis capability
Product testing and exchange management
First-time product setup assistance
Nice-to-have
Genuine desire to assist customers
Patience with difficult situations
Empathy in customer interactions
Ability to handle multiple tasks simultaneously
Key Requirements
Experience in customer service
Strong command of language(s) used for interactions