Customer Service Represenative

Destination Pet

Base: $14.00 - $16.00ph; bonus/equity: tips; benef...
Not specified (considered as hybrid based on typical customer service roles)
Answering phones and multi-tasking
Welcoming pet parents and their furry vips
Handling cash and balancing cash drawer
Destination Pet is seeking a Customer Service Representative for their Posh Paw facility, emphasizing a pet-loving and people-oriented approach to customer care. The role involves multitasking in a dynamic environment to ensure a positive experience for pet parents and their furry companions

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, touring clients, managing check-ins/outs, and handling complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Posh Paw facility, emphasizing a pet-loving and people-oriented approach to customer care. The role involves multitasking in a dynamic environment to ensure a positive experience for pet parents and their furry companions.

Salary

Base: $14.00 - $16.00/hour; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • answering phones and multi-tasking
  • welcoming pet parents and their furry VIPs
  • handling cash and balancing cash drawer
  • responding to complaints with patience
  • keeping the lobby clean and welcoming

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • people-person and pet-person

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter