Technical Account Manager

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Costa Rica, Costa Rica
Customer success experience
Strong communication skills
Project management experience
The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers

Job Summary

  • The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers.
  • TAMs will act as the primary point of contact for the customer and advocate within Support and other internal teams.
  • Workday is committed to providing a supportive environment where employees can grow and take risks.

Matching Summary

The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers.

Skills & Requirements

Must-have

  • customer success experience
  • strong communication skills
  • project management experience

Nice-to-have

  • ability to engage at C-Level
  • team player across functions
  • demonstrated leadership skills

Key Requirements

  • 4+ years in product support
  • 4+ years managing complex SaaS solutions
  • BS or MS in a Technical Degree

Work Rights

Not specified

Tailored Resume

Cover Letter