Baierl Toyota Privacy is seeking a Customer Relations Specialist to enhance customer service within their automotive retail environment. The ideal candidate will possess excellent time management skills and be available on Saturdays to support customer interactions and team coaching
Job Summary
The role involves leading customer relations process management by observing, installing, and training approved processes at assigned stores.
Candidates will call sales customers to follow up on their experience and satisfaction with their vehicle while coaching team members on improving communication skills.
This position is part of the Lithia Motors family, the fourth largest auto dealership group in the country with over 180 stores.
Matching Summary
Match Score: 75
Baierl Toyota Privacy is seeking a Customer Relations Specialist to enhance customer service within their automotive retail environment. The ideal candidate will possess excellent time management skills and be available on Saturdays to support customer interactions and team coaching.
Skills & Requirements
Must-have
Leading CR process management
Call sales customers for follow-up
Coach team on communication skills
Draft response letters to DOJ
Maintain working knowledge of Performance Dashboard