Production Support Analyst, Sap Brim

AUTODESK TLV

San Francisco, CA, United States
Base: $81,000 - $145,200; bonus/equity: annual cas...
Sap brim production support
Salesforce platform support
Aws services experience
The Enterprise Business Support and Operations (EBSO) organization is responsible for the operational stability, scalability, and performance of Autodesk’s enterprise business applications

Job Summary

  • The Enterprise Business Support and Operations (EBSO) organization is responsible for the operational stability, scalability, and performance of Autodesk’s enterprise business applications.
  • This role focuses on production support, incident management, system analysis, and release readiness, as well as active participation in projects delivering new functionality.
  • From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work.

Matching Summary

The Enterprise Business Support and Operations (EBSO) organization is responsible for the operational stability, scalability, and performance of Autodesk’s enterprise business applications.

Salary

Base: $81,000 - $145,200; Bonus/Equity: Annual cash bonuses, stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • SAP BRIM production support
  • Salesforce platform support
  • AWS services experience
  • Enterprise application architecture
  • Integration troubleshooting (APIs, middleware, batch)
  • Root cause analysis
  • System health monitoring

Nice-to-have

  • Java-based applications development
  • CI/CD pipelines familiarity
  • Automated deployment experience
  • Structured analytical approach
  • Adaptable and self-directed

Key Requirements

  • 5+ years hands-on SAP experience
  • 2+ years Salesforce platform experience
  • 2+ years AWS services experience
  • Bachelor's degree or equivalent experience
  • ITIL-aligned environment experience

Work Rights

Not specified

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