Customer Experience Specialist

Huntsman International LLC

Krakow, Poland
2-3 years customer service or operations experience
Crm platform administration skills
Strong analytical and data reporting capabilities
This role strengthens the global customer journey by supporting key initiatives across service, insights, and digital tools

Job Summary

  • This role strengthens the global customer journey by supporting key initiatives across service, insights, and digital tools.
  • The specialist will act as an administrator for the C4C CRM platform while maintaining KPI dashboards and ensuring data accuracy.
  • Candidates must collaborate closely with cross-functional teams including Sales, Marketing, and Supply Planning to drive continuous improvement.

Matching Summary

This role strengthens the global customer journey by supporting key initiatives across service, insights, and digital tools.

Skills & Requirements

Must-have

  • 2-3 years customer service or operations experience
  • CRM platform administration skills
  • Strong analytical and data reporting capabilities

Nice-to-have

  • SAP system exposure preferred
  • Experience with process improvement initiatives
  • Advanced Excel skills advantageous

Key Requirements

  • 2–3 years of experience in Customer Service or Order Management
  • Experience with CRM and/or ERP systems
  • Proven ability to work with international stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter